We accept paypal, credit card and crypto. Please follow below steps:

1. Fill contact information
2. Fill shipping address
3. Select shipping method
4. Click "Continue to payment"
5. Click "Complete order"
6. Log in Paypal account to pay or choose to pay by credit card or crypto.

                                

Your order will be mailed in a bubble-wrap black envelope or a plain box (depending on the nature and/or size of your order).There are no markings or logos on your parcel, except for the address label and courier sticker.

Your privacy is extremely important to us and our discreet packaging enables you to shop with us in complete confidence. With completely plain and boring packaging, you will be the only person excited about what's inside.

Watch Packing Video on Twitter

We are still running as usual during this pandemic

we have followed  medical advice and put in place precautionary measures to keep our warehouse staff safe. This includes:

• Reducing the number of our people on a shift at any time;
• Adhering to the '6 feet' distancing rule at all times while staff are picking and packing your orders, and also staying 6 feet apart when taking breaks;
• Keep hygiene by washing hands frequently

How fast are order processed?

For items that You need to return, please email us within 10 days after purchasing to support@buylovetoy.com

Shipping is free on your 1st return for any order in the United States. You must use the shipping label we provide (Ｗe will email you return shipping label after we received your return request)．

To be eligible for a return, your item must be unused . Once your return is received , we will send you an email to notify you that we have received your returned item and issue you a refund accordingly. 

Only items purchased on our website can be returned to us for refund. Items purchased in a store, or specialty online retailer or elsewhere must be returned to their original point of purchase.

For hygiene and safety reasons, we cannot refund or accept returns on used items.

For items you would like exchanged, the postage cost associated in returning the items to us and redelivering the exchanged items to you are at your expense.

Contact customer support: support@buylovetoy.com for specific enquiries.