Privacy Policy

This privacy policy explains how we manage the personal information that we collect, use and disclose, and how to contact us if you have any further queries about our management of, or would like to request access to, your personal information.

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

Collection of personal information 

The types of information we may collect include:

a)     identifying and contact information (for example, your name, address, age, date of birth, gender, and email address);

b)   financial information (for example, credit or debit card details);

c)     health information (for example, where a customer may suffer an adverse reaction to a product); and

d)   if you visit our website, register an account with us and/or purchase products through our website, your username and password, IP address, information about your purchases and your other activity on our website (for example, tracking which areas of the website you visit and the content you view);

e)     other information which you may include in your profile or in other communications to us.

We collect personal information in connection with your use or purchase of products and services, to provide you with the products and services you request, as well as information on other products and services offered by us.

Where possible, we will collect personal information directly from you or a person authorized to provide this information on your behalf. This can be through our website, over the phone or by email.

If you do not provide the personal information requested of you to or, withdraw your consent to our collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), we may be unable to provide you the products or services you have requested or contact you in the future.


Under Privacy and Data Protection laws you have the right to access, alter, transfer and control your personal information or data which we keep, including to withdraw your consent for us to keep any personal information or data, or choose to “opt out”.

We do not collect any sensitive personal information such as racial or ethnic origin, political opinion, religious beliefs, trade union membership or sexual orientation.

We do not share, disclose or transfer any personal information or data with anyone except as required by law, for security or customs purposes or to our service providers in Information Technology, system administration, banking and legal services.

We keep your personal information or data as securely as reasonably possible, and maintain a strict confidentiality regime within our company. If we become aware of any breach of our security measures which may affect your personal information or data we will notify you as soon as practicable.

If you wish to exercise any of your rights to access or control your personal information or data please email us at